Privacy Policy
Last updated: 29 November 2025
At SEN TEQ & PRINTERS (“we”, “us”, “our”), your privacy and the security of your personal information are extremely important to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or make a purchase.
1. Information We Collect
Personal Data: We may collect details such as your name, email address, shipping address, billing address and phone number when you place an order or sign up on our website.
Device & Usage Data: We may collect certain information automatically when you visit our site — such as your IP address, browser type, device type, browsing patterns and other analytics data — to help us improve our website and services.
2. How We Use Your Information
We may use your information to:
- Process and fulfil your orders, including payments, shipping and related communication.
- Communicate with you about your orders, updates, promotions or support enquiries.
- Improve the website experience, understand how customers use the site and optimise our products and services.
- Prevent fraud or misuse of our services and ensure secure transactions.
3. Data Sharing & Disclosure
We do not sell or trade your personal information to third parties. We only share your information with service providers that are essential to fulfilling your orders, and only when necessary. These may include:
- Payment processors who handle your transactions.
- Shipping and delivery companies that deliver your purchases.
- Other trusted service providers that help us operate our website, payment systems or customer support.
4. Data Security
We take reasonable precautions and follow industry-standard practices to safeguard your personal data from loss, misuse or unauthorised access. This may include secure connections, access controls and other protective measures.
However, no method of transmission or storage over the Internet can be guaranteed 100% secure. While we strive to protect your personal information, you use our services at your own risk and should also take care to protect your own devices and account details.
5. Your Rights
You may contact us at any time to exercise your rights in relation to your personal information. Depending on applicable laws, you may be able to:
- View or update your personal information we hold.
- Request deletion of your personal data (subject to legal obligations, such as retaining certain order records).
- Opt out of receiving marketing communications from us.
If you have any questions or concerns about your data or this Privacy Policy, please contact us via our support email or contact form on the website.